Shipping

          Shipping

          SHIPPING



          Christmas shipping

          Now's the time to get your orders in for Christmas! While we're still dealing with shipping delays and the Australia Post network is stretched thin, it's more important than ever to tick off your Christmas list early. We'll be doing our very best to get your orders on the way as quickly as we possibly can, so we're doing our part to help deliver the festive season we all deserve after a long and trying 2020.

          Place your orders with standard shipping by December 8th for guaranteed pre-Christmas delivery.

          Express Shipping orders must be in by December 15th to be sure they arrive before Christmas.

          If you're shopping for loved ones after these dates, we recommend shopping at our physical stores so you've got your presents ready for the big day.





          Within Australia 

          Standard shipping (AusPost eParcel)

          $7.99 within Australia, or FREE for orders over $69 (after any discounts applied).

           

          Express Post (AusPost)

          $14.99 within Australia.

            

          Same-day shipping

          $24.99. Available in metro Melbourne only on orders placed before 11am, or next-day for later orders. Conditions apply. 

           

           

          International orders 

          Currently available to New Zealand, USA, UK, Germany, Hong Kong, and Singapore only. AU$29.99, FREE for orders over $199 (after any discounts applied). Due to circumstances beyond our control in the current international shipping climate, we aren't able to provide an ETA on the arrival of your order. 

           


           

          When will my order ship?

          We're always working to get your orders on their way to you as quickly as we can. Most orders will be dispatched within 3-5 business days, though there may be some delays around sales and peak periods. You'll get a notification when your order has started its journey so you can track its progress

           

          When will my order arrive?

          For orders shipping to Australian addresses, allow 2-5 business days for it to arrive. Most of our orders will ship with Australia Post's eParcel service, so you'll be able to track it once it leaves our warehouse, and that service will give you a more accurate estimate for when your order might arrive. If you need your order quickly, you can select Express Post at checkout, which will usually be delivered in 1-3 business days (depending on where in Australia it's going). For larger items, we may use other courier services, and we'll provide tracking for those deliveries when the order leaves our warehouse.

           

          Melbourne Metro customers can also select our Same Day courier service for orders placed before 11am weekdays. We recommend using an address where someone will be available to sign all day, like a business. [Please note: same-day delivery is currently suspended due to statewide restrictions. Read more here.]

           

          For addresses outside Australia, please allow 2-4 weeks for orders to arrive. International orders are shipped with Australia Post, and this service includes tracking, so you'll receive a more accurate estimate when your order leaves our warehouse. Milligram is not responsible for any customs requirements when your order reaches its destination. Current delays in international shipping make this whole process unpredictable, so we are unable to offer shipping ETAs for orders shipped outside Australia at this time.

           

          Orders shipped via eParcel or Express Post can be delivered to PO boxes, but please note that our Same Day and some large orders require a business or residential address.

           

          Where do you ship to?

          Due to current international shipping restrictions, we are currently only shipping to New Zealand, USA, UK, Germany, Hong Kong, and Singapore. Please contact us to see if we can add your country to the list of shipping destinations, though please note that Australia Post determines the countries we can currently ship to, so we may not be able to deliver to some locations.